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This Blue Card challenge coin features a unique Hawaiian-print design on one half of the front — paired with the Blue Card mark of excellence on the back
Equal parts leadership manual and comedy set
he shows how each “anatomical function” translates into real-world leadership behaviors
BC-2• Mayday CAN reports• Two (2) 11x14 Accountability Boards• One (1) small Division Accountability Board• Two (2) Standard Communication Boards
or a high-intensity sweat session
Fire Department Customer Service by Alan Brunacini Accessories This Blue Card challenge coinFire Department Customer Service (formerly Essentials of Fire Department Customer Service) Alan Brunacinis timeless guide to building a fire department culture rooted in kindness, empathy, and service. Long before customer experience became a buzzword, Chief Brunacini showed the fire service how to take care of the most important person on every incident: Mrs. Smiththe citizen we are sworn to protect. This book breaks down simple, practical, and
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