Adopting New Negotiation Tactics to Win the Battle for Deposits How should employees be trained

How should employees be trained to answer consumer’s questions

Regulatory Enforcement Background

Business writing is best when it is spare and clear

State the general qualifications for deposit insurance based on account type

Answer questions and address customer concerns both at and after account opening regarding savings and time accounts and related services

Adopting New Negotiation Tactics to Win the Battle for Deposits How should employees be trainedAs market rates of interest have risen bankers have been forced to decide how to structure and price deposits as deposit holders are coming to the realization that their deposits once again have a material earnings proposition. *This program does NOT qualify, nor meet the National Standard for NASBA accreditation.