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This program was developed for use by facilities located in Canada
This training course gives step-by-step instructions on how to create and share a Sway
rated capacity
the supervisor
and evolves internally and externally
Managing Workplace Conflicts, Healthcare Version Canada This program was developed forWhen a conflict arises at work do you find yourself handling it in the same way every time? Maybe you try to avoid it or just give in so you really don't have to deal with. Both approaches are conflict positions that don't get to the real concern. This online training video explains all five of the most common conflict positions and demonstrates the best option for resolution. Tactics such as avoiding, accommodating, competing, compromising or
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